Last updated: [Insert Date]
Discover Spanish with Esther ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect and process the following data:
Personal Information: Name, email, payment details, and any other details provided during purchases or inquiries.
Transaction Data: Details of digital downloads you purchase.
Communication Data: Emails and messages you send to us.
2. How We Use Your Data
We use your personal data to:
Process payments and deliver digital products.
Send necessary emails related to purchases or account management.
Improve our services and provide customer support.
Comply with legal obligations, such as tax record-keeping.
3. Legal Basis for Processing
We collect and process your data based on:
Contractual necessity: To fulfill digital download purchases.
Legitimate interests: To improve our business and provide customer support.
Legal compliance: To meet tax and record-keeping requirements.
4. Data Retention
We retain personal data:
For tax and legal compliance: A minimum of six years for financial records.
For customer support: Until you request deletion, provided no legal obligations prevent it.
5. Your GDPR Rights
Under GDPR, you have the right to:
Access your personal data.
Correct inaccurate information.
Request deletion ("Right to be Forgotten") of your data unless legal obligations require retention.
Restrict processing in certain cases.
Object to processing based on legitimate interests.
Request data portability if applicable.
To exercise your rights, email [your contact email]. Requests will be processed within 30 days, except where legal obligations prevent immediate action.
6. Payment & Security
Payments are processed securely via [your payment provider]. We do not store payment details—transactions are handled through third-party payment processors.
7. Data Sharing
We do not sell or rent your data. However, we may share data with:
Payment processors for completing transactions.
Legal authorities if required by law.
Service providers for essential business functions (e.g., email services).
8. Cookies & Tracking
We use cookies for essential website functions and analytics. You can manage cookie preferences in your browser settings.
9. Contact & Complaints
For questions or GDPR requests, contact:
Discover Spanish with Esther
[business address]
discoverspanishwithesther@gmail.com
If you believe your rights have been violated, you have the right to file a complaint with the UK Information Commissioner's Office (ICO).